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FAQ
THE MOST COMMON QUESTIONS
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What are the shipping options available?We offer standard and express shipping options. Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days.
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What payment methods do you accept?We accept credit cards, Apple Pay, and Tap to Pay as payment methods.
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How can I contact customer support?You can contact our customer support team via email at ekongor@ekon360.com or call us at our dedicated support number.
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How do I care for my custom outfits?To care for your custom outfits, we recommend hand washing with mild detergent and air drying. Avoid using bleach or harsh chemicals.
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What is your return policy?We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
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